How can we help?

To cancel your order, please send us a message from your order page and we will assist you.Unfortunately, we cannot cancel the shipping once your order is forwarded to the warehouse.

To create a RoidBazaar user account : Please click on the Register button on top right or visit :  www.roidbazaar.me/login Enter your information, a valid e-mail and shipping address. And follow the necessary steps given. **Make sure your shipping address is valid. Otherwise we will not be responsible for undeliverable packages.**Since we do not ship to nickname, alias or company name, please register with your real name. 

After receiving your payment, we will immediately forward your order to the relevant warehouses. Then, the shipping process is carried out by the suppliers. It may take a few days for the package to be shipped from the warehouse. This period varies depending on the warehouse. Warehouses determine shipping days by considering many factors, including the safety and security of the package. Please note that all products sold on our website are shipped from the brands' own warehouses. Stock issues, etc., may occur beyond our control, and warehouses may discontinue products without prior notice. Unfortunately, in such cases, we may have to cancel orders without prior notification to our customers. 

Your order will be sent using the most suitable courier company (Fedex, TNT, National Postal Services etc.) depending on your order and the destination country.

If you have accidentally overpaid, there is no need to worry. The excess amount will be promptly credited to your Roidbazaar account balance. However, due to security protocols, we are unable to refund the overpaid amount directly to the original payment method. Therefore, we kindly advise that you carefully review your payment details before completing your transaction.​