How can we help?

To reset your password :Please click on the  "Forgot Your Password"? button on top right or visit http://roidbazaar.me/login Enter the e-mail address you used when registered. A new password will be sent to you by e-mail.

You can edit your account information in My Account > Change My Info after logging in to your profile.

We give you a tracking number for each package. We forward information to you immediately after shippers ship out the package and send us tracking number. You will receive a notification via email registered to your account. Following the parcel after providing the tracking number is customer's responsibility.  We also follow every parcel as soon as we receive tracking numbers until delivery to avoid any issue and informing customer if we see any abnormality. 

The tracking numbers are usually given within 3-7 workdays after the payment collection but this varies by the relevant warehouse. For some warehouse like Pharmaqo, TNs are usually given after 2 weeks following the payment collection. Please give it at least 2 weeks before contacting us over your Pharmaqo TNs. We will not be able to give you a different information until then. Your package would be already shipped out and be in transit towards USA even though the TN is not active in trackers.

Your order details always reflect the shipping information in your profile at the time of order placement. To change your shipment information after you have placed an order, please send us a message from your order page and we will assist you. Unfortunately, we cannot change the shipping info once your order is forwarded to the warehouse.