Worldwide Shipping 
US Domestic 
EU Domestic & Worldwide 
UK Domestic & Worldwide 
Orders
Information about order issues.
Shipment & Delivery
Information about shipping and delivery issues.
Payments
Information about payment issues
Reship & Refund
Information about reship and refund issues
My Account
Information about membership processes and account settings
CashBack And Loyalty
Information about cashback and loyalty programs
Top Articles
I cannot find the pay with bitcoin button
When you enter your order's page, you will see the "pay with bitcoin" button. When you click that you will see a QR code and wallet address details.If you cannot find the Pay with Bitcoin button after placing your order, please send us a Ticket message from your order. We will then assist you with the issue.**Do not forget to enter your payment details after you finish your transaction.
What forms of payment do you accept?
Our available payment options are Bitcoin, Zelle, Western Union and Money Gram.
I want to cancel my order
To cancel your order, please send us a message from your order page and we will assist you.Unfortunately, we cannot cancel the shipping once your order is forwarded to the warehouse.
Why am i charged for more than one shipping fee?
When your order contains products from different warehouses, you may charged for more than one shipping. Please contact us if you need assistance with your order optimization.
Why do you need the payment details for western union or moneygram?
To collect a payment, we have to provide Western Union and Moneygram the following information:*Sender Name and Surname *Receiver Name and Surname *Amount Transferred * WU-MTCN *MG-Reference NumberSometimes, WU/MG makes typing mistakes while entering the sender or receiver names. If we cannot provide them the exact information as on the payment receipt, we are not able to collect the payment. You can send all this information through our website after logging in to your profile, from your order list using the payment notify button.